🏨 For Hotel Front Desk Teams

Every shift,
every answer,
no lost context.

Shift handoffs, guest notes, and a knowledge base — all in one place. So the next person on desk knows exactly what happened, every time.

14-day free trial No credit card needed Setup in 5 minutes
PM Shift Handoff → Night Audit 4 Items
Room 412 approved late checkout to 2pm. Manager confirmed.
Elevator B intermittent issue. Route guests to A. Maintenance ETA 6pm.
!
VIP arrival expected 5pm. Suite 801 inspected, amenity confirmed.
Pool hours changed to 7am–9pm through March. KB updated.
Properties on trial
0 min Average setup time
$79 Starting price / mo
3 Core features, no bloat

Three tools. One problem solved.

Most hotel software tries to do everything — and does nothing well. LobbyLog does three things that matter for the people working the desk.

📋

Shift Handoff

Tag notes by department — front desk, housekeeping, maintenance, F&B. The next shift sees exactly what they need, not a wall of irrelevant text.

  • Department tags (front desk, maintenance, housekeeping)
  • Read receipts — see who's caught up
  • Date-filtered history so nothing gets lost
🗒️

Guest Notes

Every note tied to a room number or guest name. Search across shifts instantly. No more asking the previous team what happened in 402.

  • Search by room number or guest name
  • Persistent across check-out cycles
  • Flags visible to all staff, resolved by anyone
📖

Knowledge Base

Late checkout policies, pool hours, shuttle schedules, local restaurant recs. New hires get answers in 10 seconds. Managers stop repeating themselves.

  • Search by keyword or category
  • Anyone can add or update entries
  • Always current — no printed binders

Transparent pricing.
No enterprise nonsense.

Most hospitality software hides pricing behind "Request a Demo" forms and 6-month contracts. We publish ours.

Legacy Systems

HotSOS, Beekeeper,
Alice by Actabl

Contact for pricing
Requires demo · Annual contracts · 3-month onboarding
  • No public pricing
  • Annual contracts required
  • Built for enterprise GM workflows
  • Complex training required
  • Weeks to deploy
  • You pay for features you'll never use
✦ LobbyLog

Purpose-built
for front desk teams

From $79/mo
Published pricing · Monthly · Up in 5 minutes
  • Price on this page, right now
  • Month-to-month, cancel anytime
  • Built for staff, not managers
  • Zero training needed
  • Live in 5 minutes
  • 3 features, nothing more
DIY Tools

Slack, WhatsApp,
shared Google Docs

Free (but costly)
Scattered · No structure · Context disappears
  • No shift structure or context
  • Notes buried in chat history
  • No read receipts or accountability
  • Guest history impossible to search
  • Knowledge scattered across docs/threads
  • New hires have no idea where things are

Simple. No surprises.

Two plans, public pricing, month-to-month. No "contact sales" — just pick what fits and get started.

Starter
For independent properties just getting organized
$79/mo
1–2 properties · Up to 20 staff
  • Shift handoffs with department tags
  • Guest notes — search by room or name
  • Knowledge base — unlimited entries
  • Read receipts and acknowledgements
  • Up to 20 staff accounts
  • 14-day free trial included
Start Free Trial

Both plans include a 14-day free trial — no credit card required. Cancel anytime.

Early reviews

We're in early access. Real reviews coming soon from properties currently in trial.

★★★★★

"Finally — something built for the person actually standing at the desk, not for the GM's quarterly review."

FM
Front Desk Manager
Boutique Hotel, Early Access
★★★★★

"We used to use a notebook and a group chat. This is embarrassingly better. Setup took 4 minutes."

GM
General Manager
3-Property Group, Early Access
★★★★★

"New hires used to take weeks to get up to speed on our policies. Now they search the KB and it's instant."

OD
Operations Director
Independent Property, Early Access

Common questions

Do I need to sign an annual contract?

No. LobbyLog is month-to-month. Cancel anytime from your account settings. No minimum term, no cancellation fees, no "please call to cancel."

How long does setup actually take?

5 minutes for the first property. Create an account, name your property, invite your first staff member. No IT department required, no integration work, no training sessions.

What counts as a "property"?

One front desk operation = one property. A hotel with one address and one front desk team = one property. If your staff log into one place to see notes, it's one property.

Can we upgrade from Starter to Growth later?

Yes. Upgrade anytime — your data carries over, you're just adding properties and removing the staff limit. We prorate the first month.

Is this secure? Our guest data is sensitive.

Guest notes are scoped to your property — staff at other properties can't see your data. We use encrypted connections, and guest names/room numbers are not shared with any third parties.

What if I need something you don't do yet?

Email us. We're early and we're building based on what real front desk teams need. If enough properties need something, we build it — and we tell you when we do.

Start your next shift informed.

14-day free trial. No credit card. Up and running before your next shift change.

Then $79/mo — cancel anytime.